Refund policy
Refund/Return/Exchange Policy
We make our cookies in a personalized way for each of our clients and unfortunately, due to the custom nature of our cookies there is no option for return/exchange/refund.
If your order was not delivered on time due to delays of shipping services, please contact the customer service of USPS/UPS/FedEx. Modern Bite
Exceptions
Customers are eligible for a full refund if the cookie order is cancelled within 30 minutes of the original purchase. After this period your order is submitted and no refunds will be granted.
Please contact our Customer Service immediately if you would like to change an order that has been incorrectly placed.
info@modernbite.com
+1(747)488-4488
Best regards,
Modern Bite
We make our cookies in a personalized way for each of our clients and unfortunately, due to the custom nature of our cookies there is no option for return/exchange/refund.
If your order was not delivered on time due to delays of shipping services, please contact the customer service of USPS/UPS/FedEx. Modern Bite
Exceptions
Customers are eligible for a full refund if the cookie order is cancelled within 30 minutes of the original purchase. After this period your order is submitted and no refunds will be granted.
Please contact our Customer Service immediately if you would like to change an order that has been incorrectly placed.
info@modernbite.com
+1(747)488-4488
Best regards,
Modern Bite